Lewis quotes Greg Lippman, a bond trader Deutsche Bank tasked with selling short some credit default swaps of mortgage securities. Lippman says,
Senior management's job is to pay people. . . .They have four categories: happy, satisfied, dissatisfied, and disgusted. If they hit happy, they've screwed up. On the other the hand, they don't want you so disgusted you quit. The sweet spot is somewhere between dissatisfied and disgusted.The mouths of cynics may be better than the mouths of babes.
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